Relative Something

*this* John W. Hays' take on things and experiences

Posts Tagged ‘service call

Shooting Troubles

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Our first day at the lake for the summer season was not one of total relaxation. In fact, it was a series of mysterious issues that required solving. Granted, some were notably first-world problems of unnecessary convenience. The electric blinds in Marie’s bedroom wouldn’t open. Since Cyndie and I are unfamiliar with this effort-saving phenomenon, she needed to contact her brother to find out how it worked.

The shades needed to be plugged into a USB charging port and then paired to the remote control. The remote needed new AAA batteries, too. There’s always one more step.

More pressing for Cyndie’s temperature sensitivities, we discovered the furnace(s) didn’t bring the house up to temperature overnight. It was a chilly 63° F indoors, which was definitely noticeable after climbing out from under the covers. There are two furnaces because a second one was needed when an addition was built to create a master suite on the main level, when stairs became problematic for Cyndie’s parents. Neither furnace was producing heat.

More calls to Cyndie’s brother, who installed thermostats that he is able to control and monitor remotely. Aah, smart technology. Too bad it’s only “so” smart.

I was impressed as heck at Cyndie’s wily problem-solving research after multiple power resets did nothing to fire up the burners. Speaking of burners, we had used them on the gas stove, so we felt lack of propane probably wasn’t the problem. Just to be sure, I trekked out to confirm the percentage of fill on the gauge on the tank.

Reading down the list of issues Cyndie found online, our memories about regularly changing the filter were triggered, and I was certain this would bring the heat.

Nope. It didn’t.

After the insanity of trying several things multiple times and expecting different results, Cyndie called for professional HVAC support. The best they could offer was emergency service after 4:00 on the Friday of this holiday weekend. She said, “Put us on the list.”

I built a fire in the fireplace and kept it stoked while Cyndie made a run to town for groceries, hoping to beat some of the Friday rush of the Memorial Day weekend vacationers. Her research had taught us what the number of flashes from the red LED on the furnace control board indicated (contact a service person), and she asked me to call the company to report our findings, in case that would help in any way.

I tried and tried, but couldn’t get through. Imagine my surprise when I looked out the window and saw one of their trucks parked next door.

There is new construction underway where the old lodge was torn down, so I assumed they might be installing a furnace. None of the guys working at the new place knew anything about the service truck. I walked into the existing cabin next door and found the man was servicing a plumbing issue. He didn’t do furnaces.

The good news/bad news result of the craziness yesterday was that a cancellation ended up freeing a furnace guy to show up early, but both furnaces needed control boards replaced, and those would need to be ordered.

They should arrive next week, when the temperatures are forecast to be in the upper 80s F, and furnace heat will be the last thing needed up here.

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Written by johnwhays

May 23, 2026 at 9:12 am